Coins not delivered [solved]

I have done a small swap with another member in the UK sent with proof of posting. I have received my coins but he has not received his. What is the thing to do under these circumstances? Do I send him more coins or is it just bad luck. I feel bad that he has not had his coins.

I would send more coins - that way you don't have to feel bad or worry about negative feedback.

BTW: if the second batch gets lost in the mail then you know something is fishy.

Good luck!

what proof you have that you sent the coins? if its registered you can find out where is the package

I am exactly in the same situation than you.
I started a swap with a member in January. I received his coins quickly but he hasn´t received mine yet. As the swap included just four/five coins, we decided to use regular mail.
For me the solution is quite easy, just answer this question: how would you fell and what would you like the other swapper to do in the opposite situation?
Of course, there is a bit of bad luck but you also have to wonder whether you took the neccessary measurements to prevent this situation or not. I mean, if a send a banknote in an envelope, it could be stolen, but if a use a transparent envelope, the chances that this banknote is stolen increase a lot.
From my side, I will do my best to compensate the other swapper somehow, and it is not a matter of receiving a bad rating, it is a matter of honesty and fellowship.
I hope you made the right choice.
Best regards!

I will send more coins but I dont have any of the original coins that he requested.
I have just emailed him to pick four more coins from my swaps but I dont have a big swap list.
I always get really good ratings for the way my coins are packed so I dont think that was a problem.

Please, don't misunderstand my previuos post. I didn´t intend to say that it was your case (I have never swapped with you and then I don´t know how you send your coins), sorry if I have offended you.
I only wanted to point out that sometimes it seems that some swappers are looking for the bad luck and, in these cases, I think that the people who send coins in that way should have some responsability if the coins are missing, that's all.
Best regards and good luck!

I disguise the coins as best possible and didn't think any of my postings would go missing, but one small batch to USA got lost in 2018.

The member was very understanding and accepted different replacement coins.

I'm now sending using a complete square of aluminium foil with padding in the package to conceal the coin shape and feel.

I'd offer to send coins equal to 1/2 value of the lost coins, that way the loss is split between both parties. However it could be that the coins are just delayed and will arrive eventually. I recommend waiting a few months to be sure the coins are lost and not just delayed.

It is a bit simple to say that it's bad luck for the receiver if YOUR package is lost.
When you swap coins it's YOUR responsibility that the coins get there.

I too have had issues with coins missing in the mail that is the reason why I have stopped trading. I wish we could trust the post office more unfortunately bad things happen to good people

I swapped with a member whose coins to me were lost in the mail. I received a torn and empty envelope from the post office. The member was gracious enough to replace the coins, and again, I received an envelope that was torn open. But, he secured the coins to the inside of the envelope, so when it was torn, the coins did not fall out.
I think the torn envelope was a result of the post office machines ripping the envelopes during the processing and not theft by an employee. I wrap the coins so they are flat and don't rattle, and then tape them to the inside of the envelope so they don't fall out if the envelope rips. I suggest this for all senders.

I'm not referring to coin swappers here but some of the public still have a quaint idea of letters being hand sorted. 99.9% of UK letters have a go through a machine like a giant tumble dryer and then through a second letter sorting machine and only if it's rejected by either machine does it then get hand sorted, plenty of opportunities for unsecured coins to go flying and for an envelope to get torn open. If it gets sent in a small padded envelope at a slightly greater expense it'll be hand sorted unless of course one of the new packet sorting machines rips it open

I only send via signed for. I live in Dundee stuff goes missing.

Signed for goes with normal mail, it's just as liable to go walkies.

I have found it to be much more reliable than not signed for. So far the only issue I have had with signed for is with myhermes so I would not touch them with a 10 foot barge pole.

Here's one for you, I got a registered package from a swapper with my coins, I wasn't home so they left a note saying to pick it up at the post office the next day. I went to pick it up and it wasn't there. I have been back several times and still nothing some how they have lost(stolen) my package over night. Sender is filing a claim because it was registered but going to take awhile. But if it was sent by regular mail they would have just stuck it in the mail box and I would have had my coins. Another reason I only send regular mail.

Go back and don't accept no for an answer. They have no record of you signing for the parcel and they have left you a note telling you to pick it up. If it were me I would be a real ba___rd about it, and refuse to leave without my parcel. Put them under pressure make sure anybody coming in to pick up a parcel is aware of whats happened and even offer to go back and search myself if they cant be bothered. Be polite don't swear and don't make physical threats just don't accept this kind of bs.

Quote: "DecimalHunter"​Go back and don't accept no for an answer. They have no record of you signing for the parcel and they have left you a note telling you to pick it up. If it were me I would be a real ba___rd about it, and refuse to leave without my parcel. Put them under pressure make sure anybody coming in to pick up a parcel is aware of whats happened and even offer to go back and search myself if they cant be bothered. Be polite don't swear and don't make physical threats just don't accept this kind of bs.

​Wish I could, first I'm an American living in Germany and don't speak German very well. And second they couldn't care less. It's a post office by name only. All the mail carriers comes from a distribution center and not from the post office. And the distribution center is very large and takes care of the complete area. To many hand and to many packages. It also wasn't our normal mail lady because we asked her. Everybody said not my fault or problem. I'm guessing it's in someone house right about now. To bad it was a pretty big swap for me anyway.

Quote: "JRo69"I wrap the coins so they are flat and don't rattle, and then tape them to the inside of the envelope so they don't fall out if the envelope rips. I suggest this for all senders.
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​I think that's a great idea. I think I wrap well, but that's a great way to complete the package.